Returns & Refunds

Return Window

A return request may be submitted within 30 calendar days after the order is confirmed delivered.

Return Conditions

For a standard return, the item must be unused, in its original condition and in the original packaging. Additional conditions or exceptions may apply when required by law or clearly stated on the applicable product page.

Contact us before sending a return so that we can provide the appropriate return instructions.

Return Shipping

The merchant pays the return shipping cost for eligible returns handled under this policy.

Refunds

After the returned item arrives and is inspected, an approved refund is processed within 10 days. The time for the funds to appear in the original payment account may also depend on the payment provider.

Return Address

Outlet Collection Winnipeg
555 Sterling Lyon Pkwy
Winnipeg, MB R3P 1J9
Canada

For return or refund questions, contact [email protected].